Introduction

Welcome to WYSE (“we,” “our,” or “us”). We are an architectural visualization studio committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when you use our website (www.wysest.com), contact us for services, or interact with us in any other way.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that is necessary to provide you with our services and to communicate with you effectively. The types of personal information we may collect include:

• Contact Information: Your full name, email address, and phone number.
• Professional Information: Your company name and job title.
• Project Information: Any details, 3D files, or other documents you provide when you request a quote or commence a project with us.
• Usage Data: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, and pages visited, to help us improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: To prepare quotes, communicate with you about your projects, and deliver our final visualization assets.
• To Communicate With You: To respond to your inquiries, provide customer support, and send you important updates regarding your project.
• For Marketing Purposes: With your consent (e.g., when you subscribe to our newsletter), we may send you emails about our services, new projects, or valuable industry insights. You can opt-out of these communications at any time.
• To Improve Our Website: To analyze usage data and improve the functionality, user experience, and content of our website.

How We Share Your Information

Your privacy is paramount. We do not sell, trade, or rent your personal information to third parties. We will only share your information in the following limited circumstances:

• With Your Consent: We will share your information with other parties if you have given us your explicit consent to do so.
• With Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., email marketing services, cloud storage providers), under strict confidentiality agreements.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We are committed to protecting your information. We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information and protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Rights

You have rights regarding your personal information. Depending on your location, these may include the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal obligations.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us: contactus@wysest.com